Minimal Workday training required for many
Online training is available and registration is open for instructor-led classes as campus readies for the July 1 go-live date for the Workday software platform. For thousands of employees, that likely will require less than two hours of screen time.
Kristen Constant, interim vice president and chief information officer, said 49 courses were developed -- 31 interactive computer-based sessions and 18 led by instructors.
"We tried to model it like a Lynda.com type of inventory to make it more digestible," Constant said. "You can track your learning, and you'll get a certificate upon completion."
For the best computer-based learning experience, use Google Chrome and a larger screen, rather than a mobile device.
Online courses do not require registration and can be accessed on demand. All faculty and staff should plan to take "Introduction to Workday for Employees" and "Employee Self Service." The 30-minute intro course provides basics for navigating and understanding Workday. The self-service course is a 30-minute tour of your personal and payroll data, such as payment and benefit elections, performance evaluations and contact information. Employees participating in ISU WellBeing's Adventure2 tracker can earn points for completing the training.
An additional 30-minute intro course is designed for supervisors, and a half-hour session on Workday's reporting features is recommended for employees who work with finance, payroll and human resources data.
Finance and human resources specialists on service teams have extensive training to complete (20 to 32 courses), including the instructor-led courses that go beyond the basics. More than 30 Iowa State staff are lined up to lead about 160 live classroom sessions. Registration and course descriptions are available in Learn@ISU.
"There's a deeper dive in the instructor-led sessions," Constant said. "You're in a classroom, and you're getting that hands-on experience."
Training maps to guide the way
"If/then" training maps outline the courses recommended for employees based on their position responsibilities. For example, the general employee map recommends three courses for individuals who handle work-related travel and expenses. There's also a course designed for employees who purchase goods and services through cyBUY.
Training maps are available for:
- Employees, including student and graduate student staff
- Deans, directors and department chairs
"Employees should work with their managers to understand what kind of training to do in conjunction with the training course map," Constant said. "The responsibilities you have will drive what is strongly recommended for you to take."
Step-by-step reference guides also are being developed for Workday users. Called "job aids," the printable documents serve as cheat sheets for specific Workday tasks. For example, a job aid is available to walk users through the process of logging in and using Learn@ISU training.
Constant said the job aids are associated with the training courses but serve as stand-alone instructions. About 100 will be available for go-live.
"The job aids specifically focus on certain roles or transactions in the system. They will supplement all of our training content," she said.