President Wendy Wintersteen has announced that Carol Heaverlo, director of operations for ISU Extension and Outreach, is taking on a new commitment in support of university priorities in strategic relations and communications.
Heaverlo will continue serving as director of operations for extension and, over the next three years, also will contribute expertise in developing and supporting priority university projects through the office of strategic relations and communications.
"As director of operations, Carol Heaverlo has worked to strengthen ties with extension program units and county services and to enhance programs, products and materials. Through this new commitment, she will do similar work to optimize the strengths of extension service professionals in connection with university communicators and marketing specialists working on university priorities," Wintersteen said.
Heaverlo has served as extension's director of operations since 2020, providing leadership to several service units, including communications, multimedia and creative services, extension information technology, program development and evaluation, professional development, grants and contracts, conference planning and management, registration services and the Extension Store.
Previously, Heaverlo served for six years as extension's director of professional development. She worked for the Program for Women in Science and Engineering (2005-14) and as director of extension education in Ida County (2000-05).
Heaverlo earned a bachelor's degree in biology from Mount Mercy University, Cedar Rapids; a master's degree in biology from the University of Northern Iowa, Cedar Falls; and a Ph.D. in higher education leadership and policy studies from Iowa State.