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Aastra 6739i: Basic training

June 13, 2013

Author: Diana Pounds

Aastra 6739i

Aastra 6739i

Set up voice mail

  • Press "messages" (right button, just below the screen)
  • When prompted, enter the default passcode provided by your ISU voice/data coordinator, followed by "#."
  • When prompted, change your passcode, followed by "#." Your passcode must be 6-12 characters long. You can't:
    • repeat a single number (333333)
    • use your own phone number or your phone number reversed
    • use your previous passcode or your previous passcode reversed
  • When prompted, record your name

Note: After five failed attempts, a passcode is revoked. You'll need to contact the Solution Center, 4-4000, to reset.

Until conversion

Your new phone won't be fully functional until it's completely converted to the new system. Until conversion, your phone:

  • Won't display caller IDs
  • Won't relay calls from old model university phones or off-campus.

Check voice mail

  • Pick up handset
  • Press "messages" key
  • Enter your passcode
  • To access your voice mailbox, press 1

To access voice mail from an off-campus phone:

  • Dial (515) 296-6245. You'll need your mailbox ID, which is your 5-digit extension (for example, 4-XXXX), and your passcode.

Transfer a call

To make the transfer unannounced

  • Press "transfer" on the touchscreen or the “transfer” key
  • Dial desired number (4-XXXX)
  • Press “transfer” again or the “goodbye” key to complete the transfer

To make the transfer after announcing the call:

  • Press "transfer" on the touchscreen or the "transfer" key
  • Dial desired number, wait for answer and announce the transfer
  • Press "transfer" on touchscreen or “goodbye" key to complete the transfer

To cancel the transfer and return to original caller:

  • If phone is still ringing, press the active (lit) line key (usually, line 1)
  • To return to the original caller after speaking with the second party, press the active (lit) line key (usually, line 1)

To transfer caller to Jane Doe's voicemail:

  • Press"transfer" on the touchscreen or the "transfer" key
  • Dial voicemail number -- 6-0927
  • At the prompt, dial Jane Doe's number -- 4-XXXX
  • Press "transfer" on touchscreen or “goodbye" key to complete the transfer

Adjust volume

Use the two sound keys (bottom row) to adjust volumes. 

  • To set ringer volume, leave the handset in the cradle.
  • To set handset volume, lift handset and adjust
  • To set speaker volume, adjust while speaker is turned on
  • To set headset volume, adjust volume while on a call

User guide

Detailed instructions on using your phone is in the online Aastra 6739i user guide (PDF)