Send ringing phone to voice mail

Editor's note: Iowa State University no longer uses Aastra telephone products. Information about current phone hardware is in IT portal's voice and conferencing services.

 

Aastra 6737i

Aastra 6737i

Aastra 6737i

  • While the phone is ringing, press the "ignore" softkey
  • The call immediately will go to your forward/busy destination, usually your voice mail

 

 

 

Aastra 6739i

Aastra 6739i

Aastra 6739i

There are three ways to do this:

  • Press the "reject" softkey, sending the caller to voice mail OR
  • Press the "goodbye" key, sending the caller to voice mail OR
  • Press the "silence" softkey; this silences the ringer and sends the caller to a pre-defined destination, usually your voice mail

 

 

 

 

 

 

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Keys and softkeys

Keys are the permanently labeled buttons on your phone. Examples: "goodbye," "options" and "hold" keys.

Softkeys show up on your screen and change, depending on your task or settings. On the Aastra 6737i, you invoke a softkey by pressing the black button adjacent to its screen. The Aastra 6739i has a touchscreen, so you simply press the softkey.